Norse Foundation Terms & Conditions

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• All payments are non-refundable. All sessions must be used within 12 months of purchase. If sessions are not used within this time due to inactivity, sessions will not be refunded and deemed void.

• Notification of cancelled appointments/sessions must be made in excess of 24 hrs in advance of the appointment/session start time. Failure to do this will incur a cancellation fee equivalent to the full price of the appointment/session and/or the loss of that appointment/session from you course of payments.

• Emergency cancellations will be treated at the discretion of the Therapist/Trainer.

• The appointment/session will be deemed to have started at the prearranged session/appointment time. Any lost time, due to late arrival will not be made up at the end of the session.

• In the case of the Trainer or Therapist falling ill, or being unable to complete the session/appointment, the session/appointment will be cancelled and rearranged.

• Payment is to be made at the time service(s) are received.

• Upfront bulk/discounted payments are to be paid up front, prior to any sessions/appointments starting, in order to receive the discounted on offer. Failure to make the payment upfront will mean that full standard rates will be applied for sessions/appointments.

• All invoices are to be paid in full within 14 days of receiving them. Interest will be added to late payments.

• Norse Personal Training Limited and Norse Freedom from Pain Clinic retain the right to refuse treatment/training if they believe a customer is “unfit for treatment/training” e.g. under the influence of drugs/alcohol/health is not in a reasonable state of good health.