Norse Foundation Terms & Conditions
All payments are non-refundable. All sessions must be used within 12 months of purchase. If sessions are not used within this time due to inactivity, sessions will not be refunded and deemed void.
Notification of cancelled appointments/sessions must be made in excess of 24 hrs in advance of the appointment/session start time. Failure to do this will incur a cancellation fee equivalent to the full price of the appointment/session and/or the loss of that appointment/session from you course of payments.
Emergency cancellations will be treated at the discretion of the Therapist/Trainer.
The appointment/session will be deemed to have started at the prearranged session/appointment time. Any lost time, due to late arrival will not be made up at the end of the session.
In the case of the Trainer or Therapist falling ill, or being unable to complete the session/appointment, the session/appointment will be cancelled and rearranged.
Payment is to be made at the time service(s) are received.
Upfront bulk/discounted payments are to be paid up front, prior to any sessions/appointments starting, in order to receive the discounted on offer. Failure to make the payment upfront will mean that full standard rates will be applied for sessions/appointments.
All invoices are to be paid in full within 14 days of receiving them. Interest will be added to late payments.
Norse Personal Training Limited and Norse Freedom from Pain Clinic retain the right to refuse treatment/training if they believe a customer is “unfit for treatment/training” e.g. under the influence of drugs/alcohol/health is not in a reasonable state of good health.